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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Ross

October 14, 2025

5  out of  5
rating by David Ross
"Sophia from Jim LaDuke State Farm's Office was very helpful, professional and the visit was super informative. Keep up the great work!"
We responded:
"Hi David! Thank you so much for your review, we are happy to hear about your experience with Sophia in our office. "
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Valshal Ferguson

October 10, 2025

5  out of  5
rating by Valshal Ferguson
"Informative, helpful, very courteous and friendly. Stated several options with no pressure or hype. Highly recommend. Cloey Kelly was a relief in a world sometimes full of confusion. Thank you so much."
We responded:
"Thank you so much for the review! We are always happy to help, and we are glad that we were able to assist you!"
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marissanight

October 9, 2025

5  out of  5
rating by marissanight
"I’ve been a customer with Jim LaDuke’s State Farm for many, many years and the reason I’ve stayed so long is because of Melissa Leathers, the Multiple Line Representative who has handled my account from the beginning. She’s been an absolute gem to work with! No matter how many times I get sidetracked, forget something, or need extra help sorting things out, she is always patient and understanding. Melissa never makes me feel rushed and always takes the time to walk me through my options so I can make informed decisions. What really stands out about her is how knowledgeable she is. She knows her job inside and out, and she’s also familiar with so many related topics that make everything run smoothly and efficiently. I’ve always appreciated that if she doesn’t have an immediate answer, she’ll find out and follow up with an email once she’s confirmed the details. That kind of diligence and integrity is priceless. I was in a car accident that totaled my vehicle a little over a year ago and I still can’t fully describe how grateful I was for her help. Melissa took the time to walk me through what to expect, how the process would work, how it might affect my premiums, and even gave me guidance on dealing with the other driver’s insurance. When the other agency low-balled me, I called her immediately and she gave me information on how to properly valuate my car. Her calm, caring demeanor gave me a real sense of peace at a time when I was rattled and overwhelmed. When she was out of the office one day during that time, Jim LaDuke himself called to help me sort through some details. I ended up submitting a claim through State Farm and received a very fair payout. That experience truly cemented my decision to stay with Jim’s office. The care, time, and empathy they both showed went far beyond what I ever expected. It’s hard to even find the right word for the kind of gratitude you feel when someone shows that much genuine kindness and effort on your behalf. Even after we moved more than an hour away and could have easily switched to a closer or cheaper insurance option, I chose to stay because I truly value working with her. She makes the entire experience feel personal, like you’re talking to someone who genuinely wants the best for you. Sometimes I need a bit of handholding, sometimes I need things explained clearly – she always knows which approach to take. It’s not often you find someone who combines professionalism, empathy, and real expertise so effortlessly. She’s one of the biggest reasons I continue to trust and recommend this agency!"
We responded:
"Hi Marissa, I GREATLY appreciate your kind words and true sincerity regarding your experiences with me and our office! Your TRUST and LOYALTY means everything to me. I want every customer to feel and know that I'm here to take care of them in the BEST way possible. I always want you to know ALL of your options and for you to be able to choose what best fits your personal needs. I sincerely appreciate you taking your time out of your day to provide me and our office with an Amazing google review! Your heartfelt review made me cry! This is why I LOVE MY JOB, being able to give the best of my knowledge and care to each customer individually and to know that they are satisfied with how i handled their needs at the end of the day. We appreciate your business all these years and we will continue to take Excellent care of you and your policies. I hope to continue to earn more reviews like this! "
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Dennis Schroeder

October 8, 2025

5  out of  5
rating by Dennis Schroeder
"Melissa did a great job helping us decide on insurance."
We responded:
"Shade, Thank you for your feedback and giving a 5 Star Review. It was very nice meeting you and your wife. I look forward to taking care of your Insurance needs. "
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Michael Clark

October 7, 2025

5  out of  5
rating by Michael Clark
"Got good coverage for less than I was expecting. Cloey was great to work with especially with doing it over the phone while I was out of state for work."
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Heather Lewis

September 23, 2025

5  out of  5
rating by Heather Lewis
"Sophia was amazing to work with getting our homeowners insurance. She completed the quote quickly and was able to get the best deal possible for us."
We responded:
"Thank you, Heather for the great review! We're so happy you had a great experience with us. Congratulations on your new home! "
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Lou Sanders

September 17, 2025

5  out of  5
rating by Lou Sanders
"Sophia was absolutely professional and kind and answered every question. She made the process of buying the right insurance products for our needs easy and stress free."
We responded:
"Hi Lou! We're so glad you had a great experience with us. We look forward to working with you for all your insurance needs while you transition back to Kansas. "
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Andrew “ShadeTreeMechanic” Seehafer

September 15, 2025

5  out of  5
rating by Andrew “ShadeTreeMechanic” Seehafer
"Great to work with. They make it easy to get all set up."
We responded:
"Andrew, We're glad Melissa was able to make the switching process easy for you and your family. We greatly appreciate the 5 Star rating! "
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Katie Chaires

September 11, 2025

5  out of  5
rating by Katie Chaires
"I called and spoke with Kelly Dickerson. She was so friendly and helpful! She got me quick quotes, saved me money, and got a new auto policy set up right away. She has been easy to communicate with via email and I am looking forward to having policies with State Farm and working with Kelly."
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Tyler Strange

August 28, 2025

5  out of  5
rating by Tyler Strange
"Called and talked to Sophia about switching my auto insurance over, she made it feel seamless, even having technical issues. Amazing customer service."
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Matias Nunez

August 22, 2025

5  out of  5
rating by Matias Nunez
"Melissa is Fantastic to work with. She is easy to communicate, easy to get ahold and most importantly always happy to help."
We responded:
"THANK YOU so much for your kind review Matias and also giving us a 5 Star Google Review! I greatly appreciate your Business and I'm always here to help with any insurance questions or needs you may have. Have a nice weekend! "
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Andy Tully

August 15, 2025

5  out of  5
rating by Andy Tully
"Sophia was extremely helpful and patient throughout the process of getting quotes and setting me up as a new client. I look forward to working with her more in the future."
We responded:
"Andy, welcome to the State Farm Family! Thank you so much for the great review. It was an absolute pleasure working with you, and we are look forward to continuing to work with you for all of your insurance needs :)"
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Patrick Connor

August 13, 2025

5  out of  5
rating by Patrick Connor
"Melissa was absolutely fantastic! She took the time to review both my home and auto insurance, explained all my options clearly, and found a way to combine them for maximum savings. I was shocked at how much money she saved me—without sacrificing coverage! She made the whole process quick, easy, and stress-free. I truly appreciate her professionalism, knowledge, and friendly approach. Highly recommend Melissa to anyone looking to save money and get great coverage!"
We responded:
"Patrick, I'm happy to hear about the Great Experience you had! I Always want to make sure the customer knows ALL of their options available to them that will BEST fit their needs and to make sure they completely understand the coverages and what they mean. My GOAL is to try and SAVE the customer money, but to also provide Excellent Customer Service. I'm here to take care of all your Insurance needs. I appreciate your feedback and providing a 5 Star Google Review. It means a lot to me. Reviews like these are so helpful and uplifting. Thank you for sharing your thoughts with me and the community!!! "
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Michael Leighty

August 4, 2025

5  out of  5
rating by Michael Leighty
"Sophia was amazing!! She helped me set up home, auto, and camper insurance. Very knowledgeable about insurance and great at explaining what certain items were on the policies! 10/10 would recommend"
We responded:
"Thank you so much for the great review, Michael! It was a pleasure to work with. I'm glad we were able to get you set up today with everything you were looking for. Welcome to the State Farm Family! 😊"
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Hunter Tallichet

July 24, 2025

5  out of  5
rating by Hunter Tallichet
"I talked to Sophia to help me get set up with my car insurance and renters insurance. She is the actual GOAT (Greatest of All Time). She was super super helpful, friendly, and nice. I just moved to Kansas and I have never had to get insurance of my own before and she made sure to get me set up right, was very patient, and explained things when I was confused. She took the time to make sure I could get the best deal and get what was right for me. I probably literally could not have had a better experience. Big thanks and shoutout."
We responded:
"Thank you for the wonderful review, Hunter! It was a pleasure working with you. I hope you enjoy your time here in Kansas. If you ever need anything else, feel free to give us a call or stop by the office. "
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Amy Russell

July 18, 2025

5  out of  5
rating by Amy Russell
"Jim, Kelly, and Sophia are the absolute best! I truly don’t know what I would do without them. They look out for you, care about you, and doesn’t treat you like they’re only talking to you for commission."
We responded:
"We are thrilled that our service is exceeding your expectations! Our whole team works hard to offer great service to everyone :)"
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Carl Frazier

July 16, 2025

5  out of  5
rating by Carl Frazier
"Great people to meet with. Super fast and easy and great rates!"
We responded:
"Thank you for taking the time to share your experience with our office. Your kind words are greatly appreciated!"
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Jason Hoover

July 14, 2025

5  out of  5
rating by Jason Hoover
"Melissa did an outstanding job of putting together competitive quotes for both our home and auto policies. She even turned us on to another agent in another state to assist with our properties there. We really appreciated her hands on approach and would highly recommend."
We responded:
"Jason, Thank you very much for sharing your Positive Review and leaving us a five-star rating on Google! For us, the satisfaction of our customers is a top priority, and we constantly strive to guarantee excellent customer service. We sincerely appreciate your business. Have a great day. "
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Dani Haproff

July 3, 2025

5  out of  5
rating by Dani Haproff
"Kelly Dickerson Was absolutely wonderful!! She got us a lower insurance rate than what we were paying! Thank you for everything!!"
We responded:
"Thank you so much for your kind review, Dani! We are so happy to hear Kelly was able to help get you lower premiums with better coverage!"
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Rauch Family

June 24, 2025

5  out of  5
rating by Rauch Family
"Melissa-she was very nice and explained everything very detailed and easy to understand. She also was very polite and knowledgeable in everything that we had questions in. I would highly recommend State Farm and go talk to Melissa."
We responded:
"Dear Rauch Family, thank you so much for your kind words regarding Melissa. We're truly grateful that you took the time to share your experience. Your positive feedback not only brightens our day but also motivates our team to keep delivering exceptional service. We appreciate your business. "
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pamela stiggins

June 11, 2025

5  out of  5
rating by pamela stiggins
"Melissa was amazing! The entire process of changing insurance was so easy! Highly recommend giving her a call...she'll take good care of you!"
We responded:
"Pam, The satisfaction of our customers is a TOP Priority! THANK YOU for such an Awesome review for Melissa and recognizing her efforts. We are always proud to have such dedicated staff, and we'll be sure to share your kinds words with her. "
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Cynthia Parker

June 5, 2025

5  out of  5
rating by Cynthia Parker
"I recently needed to make an insurance change. Melissa was a great help advising me of my options. She was professional and knowledgeable of the best coverage for me as a customer."
We responded:
"Cynthia, We are so happy to hear you were pleased with Melissa's expertise in Insurance and moving your business over to our State Farm office. Reviews like these are so helpful. Thank you so very much for the 5-star rating! "
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Kendee “and Dennan” Schroeder

June 3, 2025

5  out of  5
rating by Kendee “and Dennan” Schroeder
"Melissa has been amazing to work with. She has made finding insurance policies so much easier as a result of her responsiveness and attention to what works for the client. Thank you Melissa!"
We responded:
"Kendee & Dennan, THANK YOU for your positive review regarding Melissa. We're glad you had a great experience and were happy with our products/services that she offered. Thanks again for the 5 Star Review. We greatly appreciate your business. "
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Melinda Wilks

May 21, 2025

5  out of  5
rating by Melinda Wilks
"Best agent in Kansas"
We responded:
"Melinda, That's what we LOVE TO HEAR!!!! That just made our Day. We appreciate the feedback and the 5 Star review. Thanks again. "
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Deana LINSCHEID

May 20, 2025

5  out of  5
rating by Deana LINSCHEID
"Mellissa is amazing, she is very informative about what you need and how to help you, very courteous , patient & understanding."
We responded:
"Deana, We are so glad that you were happy with Melissa's Customer Service that she provided to you. Knowing that you understand your coverages and that you always have a great experience with our office is what we strive to do. Thank you for your business! "