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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryan Rehmert

March 14, 2025

5  out of  5
rating by Bryan Rehmert
"When I first walked in, I was greeted with a Smile and was called by name. They were all Very Friendly, Nice and ALL my questions and concerns were answered about my State Farm Insurance Policy."
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Mark Hunter

March 14, 2025

5  out of  5
rating by Mark Hunter
"Kelly and the rest of the crew do a great job in helping you chose the insurance options that fit your needs without going overboard."
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Niki Sutton

March 11, 2025

5  out of  5
rating by Niki Sutton
"Melissa was great to work with and saved us lots of money!"
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Ted Odle

March 8, 2025

5  out of  5
rating by Ted Odle
"I have been a customer of the Jim LaDuke State Farm Agency for more than 40 years. The outstanding customer service I always receive is the reason why I have stayed with State Farm over these many years. Melissa at the Jim LaDuke State Farm Agency has been very helpful to me in my auto insurance coverage."
We responded:
"Ted, We appreciate your Loyalty and your 40 Plus Years of Business with our State Farm office! We are so glad Melissa has been helpful with all your Insurance needs. We really appreciate your feedback and taking the time to leave us a review and sharing your experience you've had with this office. We look forward to providing Outstanding Customer Service to you and Jean for many more years to come! "
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Angela Williams

March 6, 2025

5  out of  5
rating by Angela Williams
"Melissa is the BEST to work with! Always prompt and friendly...she makes the process so easy. :)"
We responded:
"Angela, We appreciate you taking the time out of your day to provide us with a review and let us know how our staff is doing. We're happy to hear that Melissa took care of your Insurance needs in a prompt and friendly manner. We strive for Excellent Customer Service! Thanks again. "
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Mary

March 6, 2025

5  out of  5
rating by Mary
"Really satisfied with the help of Melissa from State Farm"
We responded:
"Mary, We appreciate the 5 Star Google Review for Melissa. Customer Service is Top Priority in our office and we always strive to continue to meet those needs regarding all of the customers we serve! "
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Shannon Summers

March 2, 2025

5  out of  5
rating by Shannon Summers
"Thanks for all your help."
We responded:
"Shannon, Thank you for the 5 Star Google Review. We appreciate your feedback. "
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Jamie Snook

February 27, 2025

5  out of  5
rating by Jamie Snook
"Allsion was very helpful and polite. She promptly took care of what we needed."
We responded:
"Hi Jamie. Thank you for your review and kind words. We strive to provide the best service. "
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Taylor Clouatre

February 26, 2025

5  out of  5
rating by Taylor Clouatre
"I’m always extremely thankful for the help I get from StateFarm. Alison was an amazing help & extremely kind! Thank you all."
We responded:
"Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience with Alison. If there’s ever anything we can do for you, just let us know. We look forward to serving you again!"
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Emily Senecal

February 26, 2025

5  out of  5
rating by Emily Senecal
"Melissa was super sweet and helpful with all my questions. I would highly recommend her and this location to everyone. Everytime they answer the phone the girls are super helpful and nice."
We responded:
"Emily, We appreciate you taking the time out of your day to provide a 5 Star Google Review for our office! We're glad that Melissa was able to provide Great Customer Service and take care of your Insurance needs in a satisfying manner. We appreciate your business. "
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brayden Keane

February 14, 2025

5  out of  5
rating by brayden Keane
"They helped me out a lot over the phone when I was trying to switch over vehicles and they made it super easy and stress free"
We responded:
"Thank you for the review, Brayden! We're glad to hear you had a great experience that was easy and stress free to replace your Auto. Thanks again for the 5 star review!"
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Brian Rubaie

February 13, 2025

5  out of  5
rating by Brian Rubaie
"Very easy group to work with, and Melissa has been amazing!"
We responded:
"Brian, Thank you for providing a Google Review. We're glad you had a Great experience with our office!"
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Steve Butler

February 13, 2025

5  out of  5
rating by Steve Butler
"Kelly was very helpful and saved me money on my auto ins. Thank you...."
We responded:
"Our team is so thankful for your kind words. Thank you for sharing your feedback with us and the Google community!"
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Trish Scott

February 7, 2025

5  out of  5
rating by Trish Scott
"Kelli was wonderful to work with! She was professional, courteous and knowledgeable. She is always nice and fun to work with..."
We responded:
"Thank you so much for your kind words, Trish!"
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Anne Ward

January 27, 2025

5  out of  5
rating by Anne Ward
"I really appreciated Melissa's quick response and through review of the insurance options!"
We responded:
"Anne, Thank you for sharing your feedback regarding how quick Melissa was in responding to your Quote requests and providing you with all options available that best fit your needs! Thanks again for the 5 star review! "
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Jessica Marie

January 7, 2025

5  out of  5
rating by Jessica Marie
"Melissa is very helpful and patient. She has been extremely knowledgeable through the process of getting the best homeowners insurance for me."
We responded:
"Jessica, We appreciate your feedback and the 5 Star Review! We're glad that Melissa provided Excellent Customer Service and was able to guide you through the Home Buying Process for Homeowners Insurance and provide all options available to you. Thank you for choosing State Farm Jim LaDuke as your Insurance provider."
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tracy valdez

December 26, 2024

5  out of  5
rating by tracy valdez
"Melissa was very helpful, friendly, cheerful & professional!"
We responded:
"Tracy, THANK YOU so much for your kind words regarding the Professionalism in the office while working with Melissa. We love hearing back from the customer and knowing it was a GREAT Experience while working with one of our Team Members. Thank you again for taking the time out and providing a 5 Star Google Review today!"
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Issac Ward

December 18, 2024

5  out of  5
rating by Issac Ward
"Very friendly and very helpful. Made it super easy to get my policy started with them."
We responded:
"Issac, Thank you for your feedback. We are glad to here you were pleased with how easy it was binding your policies with Melissa through our office. We Always strive to provide Excellent Customer Service! Thank you for your business."
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Justin Koehn

November 25, 2024

5  out of  5
rating by Justin Koehn
"Melissa has been EXTREMELY helpful. As a new car insurer Melissa has given me an ample amount of time and has been extremely patient through my inquiries!"
We responded:
"Justin, We're glad to hear you were pleased with Melissa's Service and Knowledge of your Insurance options. We appreciate your Business and the 5 Star Google Review! "
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Keegan Haldeman

November 23, 2024

5  out of  5
rating by Keegan Haldeman
"Service was great helped me get the deal and saved so much"
We responded:
"Keegan, Thank you for your feedback. We always strive to provide the Best Service possible and SAVE you money to boot. Have a great day! "
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Myca Soeken

October 31, 2024

5  out of  5
rating by Myca Soeken
"Melissa has been very helpful in answering all my questions about home owners insurance, thank you!"
We responded:
"Myca, Thank you for taking the time out to provide your feedback and giving our office a 5 STAR GOOGLE REVIEW today! We greatly appreciate it. Thank you for your Business. "
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trevor morrell

October 30, 2024

5  out of  5
rating by trevor morrell
"Melissa helped me out greatly in a poor situation. She went over and beyond when my car was totaled. She's helped my rearrange my policy and helped facilitate getting my settlement money. Would highly recommend Jim LaDuke and Melissa Leathers."
We responded:
"Trevor, Our office is glad to hear that Melissa helped you with your Claim and you were satisfied with the outcome and services provided to you regarding your Total Loss. We greatly appreciate your 5 Star Review! "
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Chris Clark

October 30, 2024

5  out of  5
rating by Chris Clark
"Melissa Leathers @ Jim LaDukes State Farm office is so helpful, friendly and wonderful to work with. She’s the best."
We responded:
"Thanks for the great review Chris! We appreciate your business and taking your time out of your day for some feedback on how our office is doing!"
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Mercedes Ledesma

October 30, 2024

5  out of  5
rating by Mercedes Ledesma
"Melissa was VERY helpful! I thought I needed to add a vehicle to my policy but she told me I only needed to replace; this made things simpler. She also answered all the questions I had with ease and expertise as well as informed me of things I didn’t know. Super helpful!"
We responded:
"Mercedes, Thank you for your feedback! We're glad to know that our staff made sure you understood what coverages were available to you and that you understood what each coverage meant. It's our Goal to provide Excellent Customer Service and know that the customer completely understands what type of coverage they have and all of their options as well. Thanks again for the 5 Star Google Review. "
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Jana Wilt

October 9, 2024

5  out of  5
rating by Jana Wilt
"Great Service, quick turnaround and Very nice"
We responded:
"Jana, We ALWAYS enjoy hearing feedback from our customers regarding their experience with our office. Providing Excellent Customer Service and responding in a timely manner are just a few of our many Goals and Great Qualities in this office in taking good care of the customer! Thank you for the 5 Stars. Have a great day! "