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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lucy Walline

September 19, 2023

5  out of  5 rating by Lucy Walline
"Melissa was very proactive in finding the best coverage for us. She was great to work with and made the process very easy to complete."

Karentha Ratzlaff

September 15, 2023

5  out of  5 rating by Karentha Ratzlaff
"Melissa and her team went above and beyond to help me out. It is so nice to actually have someone on your side,when trying to navigate unfamiliar situations. Not only did melissa make me feel comfortable with her,she never once made me feel like i was a bother! Shout out to all of you, and thank y'all so very much for keeping in touch and expediting the whole process! Yall rock!"

Jenn Martin

September 11, 2023

5  out of  5 rating by Jenn Martin
"We absolutely love State Farm with Jim! His staff has always been right there with any questions we needed answered. Jim himself is such a great man so kind and caring. When I was a single mom and couldn't make full payments he worked with me and made sure my son and myself had coverage. There has been a couple of special staff members that I have had the pleasure of getting to know over the years that have been amazing always. Fully recommend Jim LaDuke!"

Thuy Vien

September 8, 2023

5  out of  5 rating by Thuy Vien
"Melissa helped me with a complicated insurance question and she was quick to respond, answered my questions thoroughly and was very professional. Thank you for your help, Melissa!"

Natalie Michaelis

August 25, 2023

5  out of  5 rating by Natalie Michaelis
"They were very helpful in getting all my ducks in a row despite the various hoops we had to jump through and multiple calls. Special thanks to Melissa for working with me through this process."

Tony Wedel

August 24, 2023

5  out of  5 rating by Tony Wedel
"Very good staff. Took care of all my issues. Hannah did a fantastic job."

johnny jarvis

August 24, 2023

5  out of  5 rating by johnny jarvis
"Hannah Bagby was easy to work with and did an phenomenal job!"

Reuben May

August 24, 2023

5  out of  5 rating by Reuben May
"Quick and responsive"

Stephanie Taylor

August 23, 2023

5  out of  5 rating by Stephanie Taylor
"Love how efficient and prompt Melissa is at State Farm. Thank you for great customer service."

Chris Clark

August 23, 2023

5  out of  5 rating by Chris Clark
"Melissa Leathers @ Jim LaDukes State Farm office is so helpful, friendly and way to work with. She’s the best."

Domenic Rabone II

August 18, 2023

5  out of  5 rating by Domenic Rabone II
"Amazing customer service!"

Jennifer Rudolph

August 17, 2023

5  out of  5 rating by Jennifer Rudolph
"Melissa is always friendly and responds in a timely manner. She looks at a variety of options to make sure her customers are taken care of."

Shandi Olson

August 17, 2023

5  out of  5 rating by Shandi Olson
"This office is absolutely amazing. Melissa is extremely responsive and helpful and makes sure you have what you need at unbeatable speeds and at the best possible rates to keep you driving insured. So grateful to have them as my insurance agents for ALL my insurance needs."

Don Shields

August 12, 2023

5  out of  5 rating by Don Shields
"Everything was ready to go. An easy visit and I liked the cool air"

Abby D

August 11, 2023

5  out of  5 rating by Abby D
"Kelly Dickerson is such great help for all of my insurance needs! She is informative, and knowledgeable. Definitely the best State Farm representative I have talked too!"

Davina Stewart

August 11, 2023

5  out of  5 rating by Davina Stewart
"Always very friendly and always figure out ways to help when needed."

Gina Rubaie

August 8, 2023

5  out of  5 rating by Gina Rubaie
"Melissa is great"

Robert Bagby

August 1, 2023

5  out of  5 rating by Robert Bagby
"Excellent service, fast & friendly agents at my local office & on the phone. I would recommend State Farm & the office of Jim LaDuke to anyone 😀"

Navene Rains

July 28, 2023

5  out of  5 rating by Navene Rains
"Melissa has been so helpful and thorough. Love doing business with this company."

grant ramsey

July 28, 2023

5  out of  5 rating by grant ramsey
"Awesome customer service!"

Stacey Bruton

July 28, 2023

5  out of  5 rating by Stacey Bruton
"Terry and I have worked with Jim LaDuke at State Farm for over 30 years. He and his staff have always responded quickly, when needed, and provided excellent recommendations. We would suggest contacting Jim if you are considering moving your coverage to State Farm. The rates are reasonable and customized for your needs."

Toni Peterson

July 27, 2023

5  out of  5 rating by Toni Peterson
"Melissa Leathers is awesome! I can always reach out to her for any questions or concerns. I would highly recommend her for your insurance needs."

Beth Peterson

July 27, 2023

5  out of  5 rating by Beth Peterson
"The Jim LaDuke team is always friendly, very helpful and a pleasure to work with any time we call or need anything."

Michelle Meyer

July 27, 2023

5  out of  5 rating by Michelle Meyer
"We’ve been with State Farm for over a decade. We’d never go anywhere else! Melissa and Jim are really responsive to questions and policy change requests!"

Darla Rudolph

July 27, 2023

5  out of  5 rating by Darla Rudolph
"Always friendly always willing to solve any issues great policy's"