State Farm® Insurance Agent Jim LaDuke

"Melissa was extremely helpful and kind with the questions I had."

"Melissa was very helpful. I had just had my first grandchild and she offered a life insurance policy which was inexpensive. She made the process seamless and so smooth. I highly recommend dealing with Melissa as I will again."

"Melissa was very helpful during the whole process of switching insurances. She did a great job at explaining everything to me and getting the insurance I needed! She makes it easy to understand what your policy covers."

"We recently changed to State Farm. Melissa was our agent who worked out our policies with extreme knowledge and quick responses to our needs. Thank you."

"Sophia was very helpful and worked well with me."

"Excellent service."

"Kelly was very friendly, knowledgeable and quick to issue my car insurance. She was also very helpful with all questions I asked. 5 stars for sure!"

"Cloey Kelly was super helpful. The team with Jim Laduke has always been too notch."

"I had to switch insurance today and Cloey was so helpful and informative! Thank you so much Cloey!"

"My time with Cloe was just perfect. She took care of all my needs and got my temporary cards sent out before I ever left the house. To Me, that is great service."

"Melissa has done a great job answering all my questions and helping me with car insurance. She responds quick to emails and is very friendly!"

"Sophia was very helpful and Service that is missing in most Companies. I was very impressed with her communication skills."

"Melissa L. has given me excellent service saving me lots of money on insurance. Who would have known that putting a new pickup on a long time policy for an older vehicle can save hundreds of dollars because of years of built up accident free discounts, etc. Then put the old vehicle on a new policy. Have known Jim LaDuke for over 45 years who is a great American."

"Melissa helped me get roof claim going quickly!"

"Great experience doing business here. Sophia was very knowledgeable, helpful, and kind!"

"Coley K was the most helpful person I have ever met in the State Farm offices. She spent a lot of time with me on trying to get my claim settled and now has it settled, which only took her a couple days which I’ve been fighting it for 15 days or more. She was the best experience with Insurance, I think I’ve ever had very pleasant to work with"

"Melissa did a great job getting us a quote in a timely manner and went above & beyond to help my parents get their coverage in place before their renewal."

"Our agent worked with us and was very helpful, even on a Saturday which was her day off. Thank You very much!!"

"Cloey was very patient in explaining the process for transitioning my coverage. She gave me options for payment and was very happy to comply with my wishes."

"Sophia from Jim LaDuke State Farm's Office was very helpful, professional and the visit was super informative. Keep up the great work!"

"Informative, helpful, very courteous and friendly. Stated several options with no pressure or hype. Highly recommend. Cloey Kelly was a relief in a world sometimes full of confusion. Thank you so much."

"I’ve been a customer with Jim LaDuke’s State Farm for many, many years and the reason I’ve stayed so long is because of Melissa Leathers, the Multiple Line Representative who has handled my account from the beginning. She’s been an absolute gem to work with! No matter how many times I get sidetracked, forget something, or need extra help sorting things out, she is always patient and understanding. Melissa never makes me feel rushed and always takes the time to walk me through my options so I can make informed decisions. What really stands out about her is how knowledgeable she is. She knows her job inside and out, and she’s also familiar with so many related topics that make everything run smoothly and efficiently. I’ve always appreciated that if she doesn’t have an immediate answer, she’ll find out and follow up with an email once she’s confirmed the details. That kind of diligence and integrity is priceless. I was in a car accident that totaled my vehicle a little over a year ago and I still can’t fully describe how grateful I was for her help. Melissa took the time to walk me through what to expect, how the process would work, how it might affect my premiums, and even gave me guidance on dealing with the other driver’s insurance. When the other agency low-balled me, I called her immediately and she gave me information on how to properly valuate my car. Her calm, caring demeanor gave me a real sense of peace at a time when I was rattled and overwhelmed. When she was out of the office one day during that time, Jim LaDuke himself called to help me sort through some details. I ended up submitting a claim through State Farm and received a very fair payout. That experience truly cemented my decision to stay with Jim’s office. The care, time, and empathy they both showed went far beyond what I ever expected. It’s hard to even find the right word for the kind of gratitude you feel when someone shows that much genuine kindness and effort on your behalf. Even after we moved more than an hour away and could have easily switched to a closer or cheaper insurance option, I chose to stay because I truly value working with her. She makes the entire experience feel personal, like you’re talking to someone who genuinely wants the best for you. Sometimes I need a bit of handholding, sometimes I need things explained clearly – she always knows which approach to take. It’s not often you find someone who combines professionalism, empathy, and real expertise so effortlessly. She’s one of the biggest reasons I continue to trust and recommend this agency!"

"Melissa did a great job helping us decide on insurance."

"Got good coverage for less than I was expecting. Cloey was great to work with especially with doing it over the phone while I was out of state for work."

"Sophia was amazing to work with getting our homeowners insurance. She completed the quote quickly and was able to get the best deal possible for us."