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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Myca Soeken

October 31, 2024

5  out of  5
rating by Myca Soeken
"Melissa has been very helpful in answering all my questions about home owners insurance, thank you!"
We responded:
"Myca, Thank you for taking the time out to provide your feedback and giving our office a 5 STAR GOOGLE REVIEW today! We greatly appreciate it. Thank you for your Business. "
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trevor morrell

October 30, 2024

5  out of  5
rating by trevor morrell
"Melissa helped me out greatly in a poor situation. She went over and beyond when my car was totaled. She's helped my rearrange my policy and helped facilitate getting my settlement money. Would highly recommend Jim LaDuke and Melissa Leathers."
We responded:
"Trevor, Our office is glad to hear that Melissa helped you with your Claim and you were satisfied with the outcome and services provided to you regarding your Total Loss. We greatly appreciate your 5 Star Review! "
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Chris Clark

October 30, 2024

5  out of  5
rating by Chris Clark
"Melissa Leathers @ Jim LaDukes State Farm office is so helpful, friendly and wonderful to work with. She’s the best."
We responded:
"Thanks for the great review Chris! We appreciate your business and taking your time out of your day for some feedback on how our office is doing!"
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Mercedes Ledesma

October 30, 2024

5  out of  5
rating by Mercedes Ledesma
"Melissa was VERY helpful! I thought I needed to add a vehicle to my policy but she told me I only needed to replace; this made things simpler. She also answered all the questions I had with ease and expertise as well as informed me of things I didn’t know. Super helpful!"
We responded:
"Mercedes, Thank you for your feedback! We're glad to know that our staff made sure you understood what coverages were available to you and that you understood what each coverage meant. It's our Goal to provide Excellent Customer Service and know that the customer completely understands what type of coverage they have and all of their options as well. Thanks again for the 5 Star Google Review. "
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Jana Wilt

October 9, 2024

5  out of  5
rating by Jana Wilt
"Great Service, quick turnaround and Very nice"
We responded:
"Jana, We ALWAYS enjoy hearing feedback from our customers regarding their experience with our office. Providing Excellent Customer Service and responding in a timely manner are just a few of our many Goals and Great Qualities in this office in taking good care of the customer! Thank you for the 5 Stars. Have a great day! "
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S. Asher

October 3, 2024

5  out of  5
rating by S. Asher
"Monica was great she explained everything very well to my partner and I who knew very little about auto insurance."
We responded:
"Sarah, Thank you so much for giving us 5 stars! We are glad that you were pleased with Monica and how she took the time to explain our policies and coverages. It is our pleasure to serve customers like you! "
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Allan Sents

October 1, 2024

5  out of  5
rating by Allan Sents
"Very prompt and complete response in a timely way."
We responded:
"Allan, Thank you for taking a few moments to write us a review for our office. We appreciate your business. "
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Ryan Starks

September 14, 2024

5  out of  5
rating by Ryan Starks
"State farm has saved me alot of money with all my vehicles the service was also fast and friendly!"
We responded:
"Ryan, Thank you for your positive feedback regarding our office. We're glad that we are SAVING your household money and look forward to doing business with you. "
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Bobby Spillers

September 13, 2024

5  out of  5
rating by Bobby Spillers
"Melissa was awesome 😁"
We responded:
"Bobby, We appreciate the 5 Star Review and taking a few minutes out of your day to share your experience with us and your Positive Review regarding your interaction with Melissa. Have a great day!"
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Cindy Childres

September 13, 2024

5  out of  5
rating by Cindy Childres
"My family has been insured with Jim LaDuke's State Farm office since 1965. Luckily I haven't had to have much contact with the office until the last couple of years. When my family needed assistance recently, and it was a lot of assistance, Melissa has been a huge help! I am very appreciative and thankful for everything they have done for all of us."
We responded:
"We appreciate your Family's Loyalty to State Farm over all these years! We take PRIDE in helping our customers and making sure we are doing our job in a timely and effective manner. We always enjoy hearing feedback from our customers. We Thank you for your Business and look forward to many more years serving you and your family. "
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Keith Koehn

September 5, 2024

5  out of  5
rating by Keith Koehn
"Friendly, knowledgeable, and helpful!"
We responded:
"Thank you, Keith!"
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Jon Rush

August 21, 2024

5  out of  5
rating by Jon Rush
"Melissa helped me get setup with insurance on my new vehicle, renter's insurance, and answered questions I had about moving further vehicles over very well."
We responded:
"Jon, we always appreciate hearing back from our customers. Knowing that Melissa helped take care of all of your Insurance needs shows that we are doing our job right and that you are satisfied with our office! Thank you for the 5 star review. "
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Judy Ahlvers

August 8, 2024

5  out of  5
rating by Judy Ahlvers
"Very helpful on the phone."
We responded:
"Thank you Judy for the 5 Star Google Review. We appreciate it very much!"
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craig schmidt

August 5, 2024

5  out of  5
rating by craig schmidt
"Good people in the office they will work with you and get back with you in a timely manner"
We responded:
"Craig, We are glad to know you are happy with our office and that you are always taken care of in a fast and timely manner! Thank you for your feedback. "
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jason umholtz

August 1, 2024

5  out of  5
rating by jason umholtz
"Melissa was so very helpful, keep her Happy and keep her there in your office forever!"
We responded:
"Jason, We are delighted that Melissa provided Excellent Customer Service for you. We love hearing Positive feedback from our customers when they have been taken care of in a Professional manner and are happy with our services. Thank you for choosing us! "
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Kris Reese

July 18, 2024

5  out of  5
rating by Kris Reese
"Kelly was very helpful with getting our claim filed when I hit a deer & totaled my truck. We had to come in several times for her to help us. She is very patient with people & goes out of her way to get things accomplished. I don't know what I would have done without her help & patience. Thanks Kelly!!!"
We responded:
"Thank you so much for your kind words, Kris! We are very happy to hear that Kelly was able to assist you with your claim."
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Bri Stos

July 16, 2024

5  out of  5
rating by Bri Stos
"Melissa did great working with me to get the best possible rate! Thank you!"
We responded:
"Bri, Thank you for your kind words and providing a 5 Star Google Review for our office. We are glad Melissa took care of your Insurance needs and found the BEST Rate for you! Thanks again for the Great review. "
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Wayne Martin

July 15, 2024

5  out of  5
rating by Wayne Martin
"Great Agent to do business with"
We responded:
"Wayne, Thank you for your 5 Star Review. It's important to us to know that you are satisfied with our service in this office. "
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Kathy Skinner

July 4, 2024

5  out of  5
rating by Kathy Skinner
"We are so happy we chose State Farm for our Auto and Home. We switched from a company we had been with, for 27 years, to State Farm. Melissa did such a great job! She got our quote to us quickly and after we told her we were going with State Farm she got our policy binders printed, and to us, the next day! We got better coverage for less money! If you're shopping for insurance consider State Farm. You won't be sorry."
We responded:
"Kathy, Thank you so much for giving us 5 stars. We are glad that you were pleased with Melissa and how quickly she completed the process of insuring all of your policies with our office here at State Farm and SAVING YOUR Household MONEY! It's our pleasure to serve customers like you. "
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payton arvin

June 21, 2024

5  out of  5
rating by payton arvin
"Had a great experience. Was a little iffy on my first quote but she got it figured out super quick and really easy answered all my questions and was very personable."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We are so glad to hear you had a great experience with us. We look forward to working with you again in the future!"
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Billy Schoen

June 19, 2024

5  out of  5
rating by Billy Schoen
"Was able to process my changes in my policy with Melissa with ease and answered all my questions knowledgeable."
We responded:
"Billy, Thank you for taking the time to provide a Positive review for Melissa. We are glad that all of your questions were answered and you were provided with great customer service! "
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Donavon Unruh

June 13, 2024

5  out of  5
rating by Donavon Unruh
"Good to work with. A pleasant experience. Would recommend"
We responded:
"Thank you so much for the positive review. We are delighted to hear that you had such a great experience with our office and we appreciate your Business. "
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Shawn Reissig

June 13, 2024

5  out of  5
rating by Shawn Reissig
"Melissa is so easy to work with. Made the transition from one insurance company to state farm so painless and stress free!"
We responded:
"Thank you for the kind review, Shawn. We are glad to hear your transition to our office with Melissa was easy and stress free!"
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Courtney Hunt

June 12, 2024

5  out of  5
rating by Courtney Hunt
"Kelly was very helpful and knowledgeable. Very friendly."
We responded:
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
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Talitha Colborn

June 8, 2024

5  out of  5
rating by Talitha Colborn
"She's on top of it! Anything I need or any questions I have she takes care of it quickly and efficiently!"
We responded:
"Talitha, We're glad to know that Melissa has always taken care of your needs in a quick and efficient manner! We greatly appreciate your feedback and the 5 star review! "